Buyer Guide
Step-By-Step Ordering Guide, Requirements, and Policies for All Orders
Watch this video or read the details below!
Step 1
Filter Stock
Filter the desired warehouse, category, grade, manufacturer, lock status, model, storage capacity, and color.
Tip: There are two warehouses to choose from:
In-House inventory and Assurant-Sourced.
In-house inventory is eligible for expedited fulfillment. Orders paid before 2:00 PM Eastern Time can ship the same business day.
Step 2
Select Stock
Select your desired stock. Click BUY or OFFER. You may purchase the displayed stock at the listed price by selecting ‘Buy,’ or you may submit an offer for approval. Submitted offers may be accepted, declined, or countered by the Supplier.
Step 3
Make an Offer
Click OFFER → Enter quantity & price → ADD OFFER TO CART.
Step 4
Review Your Offers
View approvals, denials, or counter-offers under the review section.
Step 5
Checkout
Choose shipping or upload your own label.
Click PAY AND SHIP NOW
Step 6
Payment Instructions
Payment Methods:
Zelle, Wire Transfer, and ACH Payment Rules:
1. Items may be placed on hold for 72 hours, then must be checked out.
2. Payment is due 48 hours after checkout.
3. No cancellations accepted on orders on hold or checked out.
4. Late payments will enforce a required deposit for future orders and possible account termination.
*This timeline reflects standard processing and transit estimates under normal operating conditions. All durations are measured in business days and do not account for carrier-related delays, weather impacts, or other unforeseen circumstances.